Honesty

 One thing I have learned working this job is that there are some people who have no qualms at all about lying. Customers lie: "Tip in cash."  DoorDash support agents lie: "I can not process any extra payment for this order." Dasher's lie: "This number is no longer connected once delivery is complete. Please call DoorDash with any problems with the order."  

One that can cause a lot of problems is when merchants lie.  And that happens fairly often. A merchant will say, "This order will take about ten more minutes."  Ten seems to be the standard time.  Then, twenty minutes later, you're still standing there waiting on it.  It can cause one to be quite annoyed.

What makes it even worse is, things would be so much better if they just told the truth.  It may sound awful to say, "It's going to be a half hour before we get this order out," but if they just were honest about it, the Dasher would unassign it.  This would be to everyone's benefit ... the Dasher is happy because he can move on to another order. The merchant now has the time to do the order well without a really annoyed Dasher standing around waiting. Another Dasher will be happy to get the order, and when they get there it will be much closer to being finished.   The customer may not be so happy about having to wait so long, but they are going to have to wait that long no matter who delivers the food. 

I had one place to deliver from, and it was my first place there.  This was pre-pandemic and the place was hopping!  It was a new place, and there was a party atmosphere. I came through the back door to get the delivery order.  A server told me it would be about 15 minutes.  Well ......  the next day, I had another order there, same server tells me 15 minutes.  I stopped her. "Yesterday you told me it was a 15 minute wait, and I didn't get out of here until 40.  SO, today do you really mean 15 minutes, or is it more like 40?" 

She blushed, and with a small guilty grin she said, "Welllll .... maybe more like 25....."   I thanked her and unassigned myself from the order.  No hard feelings at all, things happen. But be honest about it, don't lie! 

In Leviticus 19, when God is telling the people (through Moses) how to be holy, he says, "You shall not steal; you shall not deal falsely; you shall not lie to one another." One of the Ten Commandments is "You shall not bear false witness." In Revelation 21, lying is equal with murder, stealing, and idolatry! All through the Bible the gravity of lying is brought to mind again and again - probably because then it was just as big a problem and just as widespread as it is now. May we all resolve to be better people, and put lying far behind us.